Shipping policy
US Domestic Orders (United States):
Economy shipping typically takes 5–8 business days for delivery.
Shipping Cost: From $10.00
International Orders :
Economy shipping typically takes 7–14 business days for delivery.
Shipping Cost: From $25.00
Once your order is placed, it will be processed and shipped from our warehouse within 1–2 business days.( If the items are in stock) Orders are processed and shipped Monday through Friday (excluding weekends and holidays).
After your order has been shipped, you will receive an email containing tracking information. You can use this to track the status of your order until it arrives at your doorstep.
Customs & Duties (For International Orders)
For International shipments, customs duties, taxes, and import fees may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the shipping fee. Please check with your local customs office for more information on potential charges before placing your order.
Shipping Issues
If you have not received your order within the expected time frame, please contact us at hello@kimonozen.com
We are not responsible for delays or package loss caused by the carrier or customs.